• Manager, Sales

    Job Location(s) UK-London
    Job Category
  • Overview

    Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.


    About This Role:

    The Sales Manager leads a team of eight to 10 Sales Account Managers focused on creating and managing strong relationships, driving engagement, and pursuing growth within a portfolio of Forrester’s Technology Industry accounts.


    • Manage, lead, mentor, and train a team of account managers
    • Coach and motivate individual team members, providing real-time feedback on sales calls, client interactions, and one-on-one meetings.
    • Develop team members for current and future growth opportunities.
    • Take a disciplined approach to process and operations, through high levels of observation, inspection, and analytics, to drive predictability in forecasting and accountability in activity.
    • Works across team to develop strong pipelines consistent with overall Forrester sales processes, and, specific account strategies.
    • Coaches team on name development and social selling techniques.
    • Utilize Forrester’s sales process, standardized solutions, and sales enablement technologies to maximize productivity.
    • Act as a role model and leader within the sales organization. Promote a "can do" culture and positive environment, advise reps on accounts, answer questions, and provide assistance when necessary.
    • Meet overall renewal and enrichment goals on a monthly, quarterly, and annual basis.
    • Maintain full fluency in Forrester’s core suite of products and services, as well as how they are sold, to deliver value in the marketplace.
    • Closely partner with marketing and technology departments on innovative social selling to maximize team’s effectiveness.


    • A bachelor’s degree.
    • At least five years of sales experience, with a minimum of two years of first-line sales management experience, achieving revenue goals and managing social selling strategies.  Experience selling or managing the sale of intangible products is a plus.
    • Proven experience managing and coaching to metrics and KPIs.
    • A strong track record of sales management in both sales target attainment and people/team development.
    • Strong, high-level relationship skills; the ability to thrive in a team environment as well as interact with peers and an internal ecosystem.
    • Exceptional attention to detail. Strong discipline in terms of process and operations.
    • Experience providing guidance and feedback to build a high-performance culture.
    • The ability to absorb and grasp new concepts quickly (such as rapid advancements in the business technology industry).


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    Forrester Research is an equal opportunity employer and is committed to providing a work environment that is free from all forms of discrimination, including sexual harassment.

    Data Protection

    The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities.

    By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to:

    Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.


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