• Associate Account Manager

    Job Location(s) UK-London
    Job Category
    Sales
  • Overview

    Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

     

    About This Role:

    Reporting to an emerging accounts Sales Manager, the Associate Account Manager (AAM) position is based in London and has an assigned sales quota in France, French-speaking Switzerland and UK, and requires cultivating and managing strong relationships with existing Forrester clients. The AAM will upsell existing clients by demonstrating value to customers’ critical business issues; work with other account managers as necessary to formulate strategy; and be rewarded for client retention and enrichment sales. Some travel will be required.

    Responsibilities

    • Manage approximately 20 to 25 existing clients.
    • Maintain a quota that is a revenue mix of renewable revenue and growth in a defined territory.
    • Sell to roles such as CEOs, CMOs, customer experience professionals, and analyst relations professionals.
    • Generate incremental revenues from existing clients and prospects by selling additional Forrester products and services and by intelligently managing the sales territory and selling activities.
    • Maintain an appropriate incremental sales pipeline to achieve account enrichment goals, and update Forrester’s sales pipeline system.
    • Produce accurate and timely forecasts.
    • Maintain quality relationships to retain clients and win referrals to new clients.
    • Understand the changing business and technology issues and needs facing our client base.
    • Develop an account strategy with the support of other account managers.
    • Work with research teams to provide client feedback.

     

    Qualifications

    • An undergraduate degree; a B.A./B.Sc. is required.
    • Proven sales success in client management or consultative selling.
    • Proven experience managing client relationships, achieving revenue goals, and managing personal sales strategies.
    • Fluency in French and English languages.
    • Effective organization and time-management skills.
    • Good telephone/communication skills.
    • A team player.
    • A fast learner who is at ease with technology.

     

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    Forrester Research is an equal opportunity employer and is committed to providing a work environment that is free from all forms of discrimination, including sexual harassment.

     

    Data Protection

    The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities.

    By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to:

    Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.

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