Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.
About This Role:
The Data Operations Specialist is a critical member of Forrester’s data insights team. Data insights team members coordinate, execute, and analyze 40-plus mail, phone, in-person, and online consumer and business surveys in support of Forrester’s Technographics® product and its written and qualitative research. The Data Operations Specialist is responsible for managing and maintaining survey data files as well as ensuring they are uploaded and functioning in several online platforms. This person is also responsible for cleaning data files using SPSS, including tagging and uploading Forrester’s survey data into a proprietary online survey tool. The Data Operations Specialist pays close attention to detail and can manage projects under time-critical business deadlines. The ideal candidate should be proficient with statistical software, such as SPSS and Excel, and has three to four years of experience with data collection and delivery techniques in either a business or academic environment.
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