• Consultant

    Job Location(s) CN-Beijing
    Job Category
  • Overview

    Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.


    About This Role:

    The Consultant is a critical member of Forrester’s Asia Pacific research and consulting team. The Consultant works with members of the consulting, sales, and research organizations to manage and deliver highly relevant consulting engagements for clients.


    The Consultant will lead the development and delivery of our consulting business in Asia Pacific. The primary responsibilities for this role will be to:


    1. Lead custom market research-based engagements for technology and other marketing customers seeking impactful knowledge of their key market, and lead data-driven messaging and marketing collateral for that audience.
    2. Collaborate with our team of domain experts to provide research-based consulting services to end user organizations, with a focus on enabling digital strategies and digital customer experience strategies.
    3. Project manage custom research and consulting projects, and work with our team of consultants and analysts to deliver the highest quality consulting deliverables with


    The ideal candidate has a strong management consulting background with proven project management experience and subject matter expertise in any of the following domains: customer experience strategy, digital strategy, banking and financial strategies, or eCommerce and multichannel strategies. 




    • Act as a project manager and leader for complex, long-term, and multifaceted consulting projects sold to senior-level IT and line-of-business executives at large/global technology vendor or end-user companies. 
    • Own the end-to-end delivery of client consulting projects based on primary research interviews, survey work, financial analysis, and Excel modeling.
    • Develop project plans and meeting agendas, set milestones, coordinate internal and external resources and schedules to ensure project delivery, manage project expenses and revenue, and monitor progress against client and internal commitments.
    • Take the lead on research design and execution of custom quantitative and qualitative research and other project methodologies; this includes conducting executive interviews, leading quantitative/survey-based data gathering and analysis, and heavily contributing to final client deliverables. This also includes taking an active role in final project delivery and presentation to clients.
    • Take a lead role and assume accountability in managing client satisfaction and project quality, with a focus on the role of our clients and the goals they need to meet to be successful. This also includes responsibility for overall polishing/editing of all project deliverables.
    • Manage third-party agencies to field custom research for projects (including vendor selection, data quality control, and adherence to project deadlines).
    • Serve as the key interface between the client and the project team during the project.
    • Team up with local and global analysts and consultants to provide strategic consulting services.
    • Cooperate with other teams in the Asia Pacific region and globally.



    • A bachelor’s degree from an established and well-recognized university; an MBA or master’s degree is preferred.
    • Four- to six-years’ employment at a top-tier management consulting or market research company, with hands-on research and consulting experience.
    • A proven track record of delivering superior client experience and a strong aptitude for and experience with project quality management.
    • Proven domain experience in digital strategies or customer experience strategies; involvement in the FSI sector is a plus.
    • Demonstrated experience or deep interest in a wide range of technology topics.
    • The ability to communicate and present to high-level contacts at our clients’ organizations.
    • Extensive project management skills, with the ability to handle several projects at once, working with and managing distributed teams.
    • A strong aptitude for and/or experience in project management, leadership, and responsibility; experience in vendor management is a plus.
    • Demonstrated capabilities in research, including familiarity with statistical methods, and strong Excel skills — working knowledge of research/graphical/statistical software/tools (e.g., SPSS, MarketSight, SurveyMonkey).
    • Proven work or academic experience in an international environment.
    • Excellent verbal and written English language skills.
    • A strong desire to take on a larger role and assume a leadership position.


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    Forrester Research is an equal opportunity employer and is committed to providing a work environment that is free from all forms of discrimination, including sexual harassment.

    Data Protection

    The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities.

    By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to:

    Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.



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