Account Manager

Job Location(s) UK-London
Job Category


Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.



About This Role:

This is an exciting opportunity to join a high-performing European team that is part of Forrester’s Europe sales organization serving global clients. You will work with a territory that includes four major agency clients.


  • Work closely with the North America global account director to fully understand the global strategy that will inform your regional activity plans.
  • Build and execute an account plan for each client for the Europe region.
  • Identify key business leaders and generate leads with VP- and C-suite-level influencers and buyers.
  • Deliver a client engagement strategy to protect and grow existing services in the Europe region.
  • Proactively pursue business development opportunities with prospective clients to meet business development goals.
  • Maintain full fluency in Forrester’s products and services and how they are sold to deliver value in the marketplace.
  • Create a pipeline of prospects and ensure all sales targets are achieved.
  • Maintain scrupulous CRM hygiene and reporting.
  • Build and deliver campaigns across your client base, collaborating across the Forrester ecosystem to maximize the opportunities for growth within your book of business.


  • The demonstrated ability to strategically sell to and build relationships with senior-level executives.
  • A proven track record of achievement in a role with business development and account targets.
  • Successful selling of multiple intangible products, ideas, and solutions (e.g., consulting and research).
  • A proven history of strategic account planning and business development.
  • Experience with procurement and managing complex buying processes so that you can guide and advise clients.
  • A passion for business development and a client-centric approach.
  • Strong interpersonal skills and the ability to quickly build rapport and deliver compelling, persuasive arguments to an executive-level audience.
  • The ability to quickly understand Forrester’s ecosystem and way of doing business.
  • A solid understanding of business concepts and dynamics for large national and international corporations.
  • The ability to work creatively across multiple stakeholders to shape deals, develop business cases, and create intelligent solutions.
  • An understanding of business models and how they operate across different market sectors and geographies.
  • A strong determination to succeed and a can-do attitude.
  • Intellectual curiosity.


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Forrester Research is an equal opportunity employer and is committed to providing a work

environment that is free from all forms of discrimination, including sexual harassment.

Data Protection

The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities.

By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to:

Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.


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