Associate Account Manager

Job Location(s) UK-London
Job Category


Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.


About This Role:

The Associate Account Manager’s main objectives are to maintain and grow strategic relationships with a number of existing customers and drive client satisfaction with a key focus on selling additional services.


  • Nurture and develop existing clients.
  • Generate incremental revenues from existing clients by selling additional Forrester products and services by proactively pursuing executive-level relationships.
  • Efficiently manage time to focus on activities that grow revenues and ensure client satisfaction.
  • Maintain an appropriate incremental sales pipeline to achieve growth objectives.
  • Forecast accurately.
  • Use analytical skills to understand our clients’ changing business and technology issues and needs.
  • Have a depth of knowledge of Forrester’s research base and capabilities.
  • Develop a solid understanding of clients’ business objectives and challenges.
  • Work to develop and execute on account plans that position Forrester as a strategic resource.
  • Communicate professionally to both internal and external audiences.


  • A bachelor’s degree or equivalent experience.
  • Fluency in German and English, both written and spoken.
  • Proven success in client management and complex solution selling.
  • Proven experience in managing multiple client relationships, achieving revenue goals, and managing sales strategies in a similar environment.
  • Effective organization and time management skills; impeccable written and phone communication skills.
  • A results-oriented team player.
  • Someone who is conversant in leading-edge customer experience, marketing, and business technology trends.
  • A fast learner who is at ease with technology.
  • Excellent verbal and written communication skills.
  • Someone who is open-minded, high-energy, and has a positive, can-do attitude.


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Forrester Research is an equal opportunity employer and is committed to providing a work

environment that is free from all forms of discrimination, including sexual harassment.


Data Protection

The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities.

By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to:

Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.


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