Consultant

Job Location(s) CN-Beijing
Job Category
Consulting

Overview

Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

 

About This Role:

 

The Strategy Consultant is a critical member of Forrester’s Asia Pacific research and consulting team. The Consultant works with members of the consulting, sales, and research organizations to manage and deliver highly relevant consulting engagements for clients. The Consultant leads the delivery of projects and assists in developing our consulting business in China.

Primary responsibilities for this role include: 1) leading custom market-research-based engagements for clients seeking impactful knowledge on their key market and data-driven messaging and marketing collateral for that audience; 2) teaming up with our team of domain experts to provide consulting services to end user organizations, with a focus on enabling digital transformation, customer experience strategies, and market assessment projects; and 3) managing custom research and consulting projects and working with our team of consultants and analysts to deliver high-quality consulting deliverables within budget and on time.

The ideal candidate has a management/research consulting background with proven project management experience and subject matter expertise in one of the following domains: customer experience strategy, digital strategy, IT strategy, eCommerce, or financial services/insurance (FSI).

Responsibilities

  • Act as a project manager and leader for complex, long-term, and multifaceted consulting projects sold to senior-level IT and line-of-business executives at large/global technology vendor or end user companies. 
  • Develop project plans and meeting agendas, set milestones, coordinate internal and external resources and schedules to ensure project delivery, manage project expenses and revenue, and monitor progress against client and internal commitments.
  • Lead the design and execution of custom quantitative and qualitative research and other project methodologies; this includes conducting executive interviews, leading quantitative/survey-based data gathering and analysis, and heavily contributing to final client deliverables. This also includes taking an active role in final project delivery and presentation to clients.
  • Take a lead role in and assume accountability for managing client satisfaction and project quality, with a focus on the role of our client and the goals they need to meet to be successful. It also includes responsibility for the overall polish/editing of all project deliverables.
  • Manage third-party agencies to field custom research for projects (including vendor selection, data quality control, and adherence to project deadlines).
  • Serve as the key interface between the client and the project team during the project.
  • Team up with local and global analysts and consultants to provide strategic consulting services.
  • Cooperate with other teams in the Asia Pacific region and globally.

Qualifications

  • A bachelor’s degree from an established and well-recognized university; an MBA or master’s degree is preferred.
  • Four to five years of experience at a management consulting or market research company with hands-on research and consulting experience.
  • A proven track record of delivering superior client experience and a strong aptitude for and experience in project quality management.
  • Proven domain experience in one or several of the following domain areas: digital strategies, customer experience strategies, IT strategy, and eCommerce; experience in the FSI sector is a plus.
  • The ability to communicate and present to high-level contacts at our client organizations.
  • Extensive project management skills, with the ability to handle several projects at once as well as work with and manage distributed teams.
  • A strong aptitude for and/or experience in project management, leadership, and responsibility; vendor management experience is a plus.
  • Demonstrated capabilities in research, including familiarity with statistical methods and strong Excel skills as well as working knowledge of research/graphical/statistical software and tools, such as SPSS, MarketSight, Qualtrics, or SurveyMonkey.
  • Proven experience of working in an international environment or academic experience abroad.
  • Excellent verbal and written English language skills.
  • Someone who is striving to take on a larger role and move into a leadership role.

Explore #ForresterLife on:

Forrester Research is an equal opportunity employer and is committed to providing a work environment that is free from all forms of discrimination, including sexual harassment.

 

Data Protection

The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities.

By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to: Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.

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