Research Associate

Job Category


Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.


About This Role: 

The Research Associate works directly with a global team of analysts who create primary research to serve the specific needs of Digital Business Strategy Professionals across the world. 

Digital Business Strategy Professionals are responsible for the strategy and operations of their firms’ digital sales and service channels. This Research Associate will work with a team of analysts who primarily work with Digital Business Strategy Professionals at retail financial services firms such as banks, wealth management firms, and insurance companies.


The Research Associate will support a team of analysts to create rigorous and thought-provoking research for Forrester clients. He or she will:

  • Conduct primary and secondary research for published reports, including arranging and conducting interviews with digital business strategy executives and financial technology (fintech) companies, designing and fielding online surveys, reviewing industry sources and assessing companies’ digital strategies.
  • Maintain and contribute to the team’s database of fintech firms.
  • Manage the research production process, from inception through publication.
  • Assist in the building of analytical models, maturity models, and self-assessment tools.
  • Create graphics for reports and presentations to convey both conceptual analysis and quantitative findings.
  • Help build presentations for Forrester events, consulting, conferences, webinars, etc.
  • Learn and be responsible for some quantitative work with Forrester’s Technographics market research data.
  • Help Forrester’s sales force understand published research and suggest relevant research for existing and potential clients.


Forrester is looking for people who are inspired and inspiring. Our product is our intellectual capital, so we welcome and reward intellectual excellence, curiosity, and unconventional thinking. The right candidate will have:

  • A strong record of academic achievement: B.A. or B.Sc. minimum.
  • One to two years of varied undergraduate or postgraduate work experience.
  • An excellent command of the English language in speech and writing. Fluency in one or more other major European languages particularly German, French, Spanish or Italian would be a significant advantage.
  • Intellectual curiosity about consumer behavior, business and technology, and particularly the impact of technology on retail financial services and how firms serve customers across touchpoints.
  • Excellent listening, critical thinking, and writing skills.
  • Numeracy and attention to detail. You will be organized and able to prioritize and deliver reports on schedule.
  • Interest in conveying ideas in graphical formats – charts, infographics, and conceptual graphics.
  • Enthusiasm and willingness to work in teams and help other team members succeed.
  • Experience using business software, including word processing, spreadsheets and presentation software.

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Forrester Research is an equal opportunity employer and is committed to providing a work environment that is free from all forms of discrimination, including sexual harassment.


Data Protection

The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities.

By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to:

Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.


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