Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.
About this Role:
As Customer Experience Senior Advisor for Forrester Research, you’ll have the opportunity to guide and influence business decisions of strategic importance to Forrester’s client companies. Our Senior advisors speak the language of marketing and strategy and use their deep understanding of both Forrester’s peer network and how business works to design the moments where leaders inspire leaders. Strong candidates are high performers with over five to seven years of related work experience.
The Customer Experience Council is a powerful decision-making tool that gives senior executives an edge. Customer experience is a huge growth area, and Forrester is at the very heart of this growth in the age of the customer. Our Customer Experience Senior Advisors enable our council members to harness the insights and experience of their peers for validation and best practices and deliver the best of Forrester’s forward-looking research. We help customer experience leaders anticipate what’s next, why, and how to best build and deliver on their strategy.
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