Account Manager

Job Category


Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.


About This Role:


Reporting to a sales director, the Account Manager has an assigned sales quota that requires cultivating and managing strong relationships with existing Forrester clients in the Nordic region (primarily Sweden) from a base in the London office. The Account Manager will renew and upsell existing clients by demonstrating value to customers’ critical business issues, and be rewarded for client retention and enrichment sales. Some travel will be required. 


  • Nurture, renew and develop existing client relationships
  • Generate incremental revenues from existing clients by selling additional Forrester products and services and by proactively pursuing executive-level relationships.
  • Efficiently manage time to focus on activities that grow revenues and ensure client satisfaction.
  • Maintain an appropriate incremental sales pipeline to achieve growth objectives.
  • Forecast accurately.
  • Use analytical skills to understand our clients’ changing business and technology issues and needs.
  • Work to develop and execute on account plans that position Forrester as a strategic resource.
  • Communicate professionally to both internal and external audiences.


  • A bachelor’s degree or equivalent experience.
  • Proven success in client management and complex solution selling
  • Proven experience in managing multiple client relationships, achieving revenue goals, and managing personal sales strategies in a similar environment.
  • Proven experience selling to the CXO level.
  • Effective organization and time management skills; impeccable written and phone communication skills.
  • A results-oriented team player.
  • Someone who is conversant in leading-edge customer experience, marketing, and business technology trends.
  • A fast learner who is at ease with technology.
  • Excellent verbal and written communication skills.
  • Swedish and English language proficiency


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Forrester Research is an equal opportunity employer and is committed to providing a work environment that is free from all forms of discrimination, including sexual harassment.


Data Protection

The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities.

By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to:

Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.



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